bluegargantua (![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
bluegargantua) wrote2008-01-10 10:18 pm
bluegargantua) wrote2008-01-10 10:18 pm
Burning Replacements
Hey,
So today I got an unexpected package in the mail. It was a copy of the Burning Empires RPG and a note from designer Luke Crane that said:
"Hey, the first run of books had a batch with pages that tended to pull away from the spine. They weren't in danger of falling out, but it looked like total crap. Since you pre-ordered the game, have a free, better-bound copy of the book on us."
Now, I think Burning Empires has some flaws and it'd not terribly likely I'd run it again anytime soon. Still, I gotta hand it to Luke for going above and beyond in terms of customer service.
later
Tom
So today I got an unexpected package in the mail. It was a copy of the Burning Empires RPG and a note from designer Luke Crane that said:
"Hey, the first run of books had a batch with pages that tended to pull away from the spine. They weren't in danger of falling out, but it looked like total crap. Since you pre-ordered the game, have a free, better-bound copy of the book on us."
Now, I think Burning Empires has some flaws and it'd not terribly likely I'd run it again anytime soon. Still, I gotta hand it to Luke for going above and beyond in terms of customer service.
later
Tom